All India Institute of Speech and Hearing, Mysore-LOGO AIISH (An Autonomous Institute Under Ministry of Health & Family Welfare, Govt.of India)
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Citizen's Charter
Home >Citizen's Charter >Article 5: Right to Seek Redress
Bullet Preamble
Bullet Article 1: Right to Equality
Bullet Article 2: Right to Informed Consent
Bullet Article 3: Right to Choose
Bullet Article 4: Right to be Heard
Bullet Article 5: Right to Seek Redress
Bullet Article 6: Right to Consumer Education
Bullet Article 7: Right to Confidentiality
Bullet Article 8: Right to Integration and Mainstreaming
Bullet Article 9: Right for Barrier Free Environments
Article 5: Right to Seek Redress
Means right to seek redress against unfair clinical procedures or malpractice, unscrupulous exploitation of service receivers, etc. It also includes right for hearing and settlement of genuine grievances on or against specific instances of malpractice, misappropriation or misdemeanor by rehabilitation professionals or service providers.

Consumers can make complaints at duly Public Grievance/Redress Committee constituted by the Institute for their genuine grievances. The nature of complaints may be trivial or serious with broad ramification in the interest of persons with disabilities, their caregivers, families or society at large. The Public Grievance/Redress Committee shall investigate into charges, allegations or complaints received and eventually place their recommendations for action before the Director of the Institute.

 
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All India Institute of Speech & Hearing (AIISH), Manasagangothri, Mysore 570 006, INDIA
Phone: +91-0821 2502000 / 2502100 Fax: +91-0821-2510515 E-mail: director@aiishmysore.in
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